By Lee Rossini With the Conduct of Financial Institutions Act (COFI Act) expected to take effect in South Africa in 2026, followed by a transitional phase of roughly three years, financial services businesses should start preparing now. The Act represents ...
Read More ...Summary of Financial Services Tribunal matter involving Mogase v Outsurance Insurance Company Limited Handed down on 28 October 2025: · case number: FSP44/2025 Fast facts Applicant's admission to dishonest conduct, including using same banking details across multiple policies without client ...
Read More ...The Office of the Tax Ombud (OTO) has tabled its 2024/25 Annual Report, marking the close of its five-year strategic cycle and reinforcing its role as a cornerstone of taxpayer fairness, accountability, and transparency within South Africa’s tax administration. 1. ...
Read More ...Legalbrief E-Law Almost three years after the release of ChatGPT, less than a fifth of organisations in SA are fully prepared for AI, tech giant Cisco has concluded in a new study. A Business Day report notes that AI investment ...
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By Lee Rossini
Business ethics refers to the moral principles and values that guide the conduct of individuals and organisations in the business environment. In financial services, business ethics refers to being honest, transparent, fair, and accountable in all dealings with clients, stakeholders, and the wider public. Ethical conduct means ...
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By Lee Rossini
With the Conduct of Financial Institutions Act (COFI Act) expected to take effect in South Africa in 2026, followed by a transitional phase of roughly three years, financial services businesses should start preparing now. The Act represents a major change in how market conduct is regulated, aiming ...
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Financial Services Tribunal ('FST' or 'the Tribunal')
The following matter was handed down on 28 October 2025:
Fast facts
Applicant's admission to dishonest conduct, including using same banking details across multiple policies without client consent, justified debarment – Application for ...
Read MoreOn 14 October 2006, Complainant went to Respondent’s furniture shop, Barnetts at Port Shepstone, Kwa-Zulu Natal. She wanted to buy a small television set and a small stove.
Gumede vs. JD Group (2008) (Credit Life insurance)
CONDUCT OF BUSINESS REPORT FOR THE PERIOD ENDING
By Lee Rossini
With the Conduct of Financial Institutions Act (COFI Act) expected to take effect in South Africa in 2026, followed by a transitional phase of roughly three years, financial services businesses should start preparing now. The Act represents a major change in how market conduct is regulated, aiming to create a unified, principles-based framework focused on fair client outcomes. Early preparation will help institutions adapt smoothly and position themselves competitively. Here are some guidelines:
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